Leadership and success begins on the extra mile. Leadership is shown when a salesperson makes an extra calls at the end of the day, because it is the right thing to do. Leadership is shown by the manager who finishes a report that has taken the very best from him, then goes back to it a little later to polish and improve it even more.
Leadership is shown by a team that delivers on their value promise to a customer and then digs even deeper to wow them. Leadership is shown by human being who fights the urge to stay under the covers on a cold day and throws on her running shoes to pound the pavement.
Those among us who craft extraordinary careers and spectacular lives are those who spend most of their time giving their best out on the extra mile. Ordinary people don't spend much time on the extra mile. But who ever said you were ordinary?
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